Frequently Asked Questions
I’m very interested, how much does it cost?
Easycare does not charge any upfront cost for the devices.
We use a rental model, so that as the technology improves you can simply and easily update your home to our latest sensors and health monitoring devices.
The total cost will depend on how many fall detection sensors are required, which primarily depends on how many rooms are being monitored, and whether additional products are required, such as the sleep monitoring device or smartwatch. After inspection, we will be able to give an exact figure, but in most cases the amount is $2.99 or less per day for a standard thee bedroom house.
Can I use my Home Care Package or NDIS funds to pay for the devices?
Yes, you can use the Government funding from your Home Care Package or NDIS Package for these assistive technologies.
Do I need to have the internet connected?
Yes, the devices need to be connected to the home WiFi internet.
What if I have pets?
If you have pets – such as a cat or dog in the house, it is likely the fall detection sensors will not be helpful in areas where the pets wander or lie down, as they cannot distinguish between a pet lying on the ground and a fallen person, and will send a false alert. They will still be effective in any areas where pets do not go, such as the bathroom.
I have a pendant alert button. How is this different?
A Personal Emergency Response System (PERS), such as a pendant alert button, is a commonly used device aging people have used to signal for help. There are limitations with these systems though. Many people do not like to wear them so they are not helpful if a fall occurs and the device is out of reach. Also, they require the fallen person to actually take some action, such as pushing a button. That is not helpful if the fallen person is unconscious or unable to push the button.
Easycare’s fall detection sensors operate passively and discretely and do not require any action on the part of a fallen person to raise an alert.
Can I share the health insights with my own doctor, GP, or medical professional?
Yes. Your data and health insights collected by Easycare can be shared, with your permission, to your healthcare professionals or even interested family members. Let us know who you want to share insights with, and we will easily configure this.
Can I use my iWatch/Galaxy Watch/Fibit instead of the Easycare smartwatch?
Yes. Easycare is device agnostic, meaning the data from your existing wearable device can connect with our technology platform.
Is there a camera in the devices?
No. To protect the privacy and dignity of residents, there are no cameras on any of our devices. The fall detection sensors operate using the very latest in radio wave technology to distinguish between inanimate objects (bed, table, chair etc.) and animate (moving) objects such as a person.
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