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Market Insight

Key Facts in Australian Care Industry

There are over 1.5 million consumers of care products & services in which 1 million consumers are support by assisted care or home care

More than 370,000 individuals in the care workforce

$7.7 billion home care related expenditure out of $23.6 billion Australian Government spend in 2021

Source: Royal Commission into Aged Care Quality and Safety Final Report 2021

Australia’s population is quickly aging

2021: 4 vs 1
3.89 working age (15–64 years) people for every Australian aged 65 years or over

2058: 3 vs 1
3.1 working age (15–64 years) people for every Australian aged 65 years or over

There is a shortage of assisted care workers

In 2016, 53 per cent of residential facilities and 42 per cent of home-care outlets reported skills shortages. This was particularly the case in regional and rural areas. Around 25 per cent of operators reported having vacancies for personal-care assistants and nurses.

Continuing at the current (2021) rate of growth would result in a shortfall of more than 110,000 directcare workers within the decade and of 400,000 workers by 2050 to reach the minimum three-star standard.

Residents demand greater​ lifestyle amenities​

The Role of Technology in Care

Royal Commission Final Report:

…Data and research will help to inform and evaluate the delivery of assisted care, and to support the adoption of improved models of care and new technologies.

Committee of Economic Development of Australia (CEDA) Report:

… Technology investments that reduces administrative and physical burdens on staff.

…Data must also be collected and innovative programs and policies evaluated to track whether they help to reduce workforce requirements and improve quality of care. This information should be used to shape future policy and program development.

There are access, substandard and systemic problems in assisted care system

  • Lack of transparency
  • Useful and relevant information hard to come by
  • Inadequate funding
  • Lack of equity in Access
  •  Abuse
  • Absence of strong consumer voice
  • Absence of system leadership & governance
  • Poor access to health care
  • Substandard Care
  • Workforce under-staffed and staff are under-trained
  • Variable provider governance and behaviour

Reform A New Assisted Care System - Focus Themes

  • Dignity & Respect
  • Control & Choice
  • Put older people first
  • Relationships and connection to communities
  • Good quality of life
  • Aging at home
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Lewis Henderson
UI/UX Designer, Artbees Themes
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John Smith
UI/UX Designer, Artbees Themes
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